When was the last time you delved into enableHR’s simple to use comprehensive Knowledge Base? Think of it as your “phone a friend” to help you help yourself and find answers on just about anything on enableHR.
On the Knowledge Base, you’ll find around 200 articles with answers to common questions and helpful hints and tips on using the platform. There’s also a full line up of our training videos. The Knowledge Base is designed to support your own growth on enableHR so you can leverage its full potential.
If you’re new to enableHR, there’s a whole section on getting started to give you confidence in using the platform, plus a host of frequently asked questions.
Managing user access
On the admin side, there’s a range of helpful articles on permissions and access control, usernames, passwords and managing user access.
There’s also a wealth of helpful information on using the the HR core module for all areas of employee management.
Plus, you can get specific help for each of the add-on modules such as how to record a new hazard in the WHS module. So for instance, if you want to learn about the activation process for enable Self Service (eSS), or how to create training/competency roles on your account using the Training and Qualifications module, it’s all on the Knowledge Base.
As you can run a wide range of reports on enableHR, there’s an entire section in the Knowledge Base on reporting. With more 30 articles to help you master all forms of reporting on enableHR. From double-checking you’re your employee records are complete and up-to-date, to identifying any employees who have not formally accepted your workplace policies.
We’re always keen to understand how our customers are using enableHR, so we keep track of which topics are getting the most views. Where we spot a trend, we often cover it in more detail in one of our newsletter articles. And of course, we listen to your feedback to constantly grow the database in areas that matter most to you.
So, take the time now to explore the Knowledge Base and grow your expertise on the platform.
Access the Knowledge Base at any time and don’t forget to suggest a feature!