enableHR — security and disaster recovery

enableHR and FCB Technology maintain the best practice expectations for security and disaster recovery.

• enableHR is a hosted software-as-a-service (SaaS) application. FCB Technology is responsible for all aspects of management of the IT platform.
• the primary servers (hardware and equipment) are located at a reputable managed data centre near the Sydney CBD. Physical security is provided by the data centre vendor at the expected Australian industry standards.
• the disaster recovery servers (hardware and equipment) are located at a reputable managed data centre near Brisbane. Physical security is provided by the data centre vendor at the expected Australian industry standards.
• All equipment, data and backups are located in Australia. All of our employees and contractors are located in Australia.
• Replication to the disaster recovery server occurs at least every four hours. In the event of a catastrophic failure in Sydney all data prior to the last synchronisation will be available from Brisbane.
• A continuous backup system ensures backups are performed four times per to a facility in the Sydney CBD. Backups are further replicated to an off-site facility. We run a rolling-backup system covering several months.
• All synchronisation and backups are automated and monitored with alerts. In the event of a catastrophic failure, the switch-over from Sydney to Brisbane (and back again) is manually triggered by a person.
• Once logged in, all access to the enableHR website is encrypted
• We use hardened enterprise-grade operating systems and web servers
• Our software is developed using enterprise-grade technologies
• We use enterprise standard role and permission based security
• We offer enterprise-specific password policies
• Access to key information (eg. records and documents) is audited
• No data is permanently deleted in current accounts. An audit trail is maintained even for deleted documents and records.

For further information please contact us.